Today we are launching a series of interviews with experts and industry professionals on intermodality and how PortaleGenio can be a tool for support and innovation.
The new “Genio” platform represents European Intermodality in a simple and intuitive way. Do you think it could be useful for those approaching this field for the first time?
ABSOLUTELY YES, IT’S A NEW PLATFORM AND VERY EASY TO NAVIGATE, WITH GOOD POTENTIAL FOR FURTHER LEARNING ABOUT THE INTERMODAL WORLD.
This platform allows users to explore the potential of intermodal transport. What’s your view?
CONSIDERING THAT RESPONSE TIME TO CUSTOMERS IS CRUCIAL IN OUR BUSINESS, THIS PLATFORM OFFERS SIGNIFICANT SUPPORT.
On Genio, users can check the profile (maximum height for rail transport) of each European intermodal route. For Italian routes, the module (maximum train length) and axle load (train load index) are also available. Do you believe this data is relevant?
CERTAINLY, THIS INFORMATION HELPS AVOID ISSUES CAUSED BY IMPROPER LOADING OF VEHICLES.
The portal includes a chat feature that answers user questions. Do you find this function useful?
I BELIEVE THAT BEING ABLE TO CONSULT WITH AN EXPERT IS ALWAYS HELPFUL TO ENSURE A CORRECT TRANSPORT PROCESS.
The Genio app shows all rail and Ro-Ro connections available in Europe. What do you think?
I THINK THE BROADER THE SEARCH AREA, THE GREATER THE OPTIONS WE HAVE FOR SELECTING THE RIGHT SERVICE.
The portal includes over 1,000 industry operators, placed within the infrastructures where they work. Do you believe this could encourage B2B interactions among sector companies?
YES, I THINK IT CAN BE A FORM OF SUPPORT AND ENCOURAGEMENT TO ESTABLISH NEW CONNECTIONS. THE OPPORTUNITY TO GAIN VISIBILITY IN OUR SPECIFIC SECTOR, ESPECIALLY FOCUSED ON CUSTOMS SERVICES, IS VERY VALUABLE.
This platform also allows companies to promote their business and services connected to intermodal hubs and routes. What is your opinion on this?
I BELIEVE THAT VISIBILITY IN A TARGETED CONTEXT IS OFTEN MORE EFFECTIVE THAN TRADITIONAL ADVERTISING CAMPAIGNS. THROUGH THE PORTALEGENIO APP, WE CAN BE FOUND IN OUR SPECIFIC OPERATING CONTEXT (QUADRANTE EUROPA), UNDER THE CUSTOMS SERVICES CATEGORY. NOT BAD AT ALL.
As we continuously improve the platform’s features and information, we’d appreciate any suggestions that could help us better meet the needs of transport and intermodal professionals.
OUR THIRTY YEARS OF EXPERIENCE AS CUSTOMS SPECIALISTS HAVE MADE US FULLY AWARE OF THE IMPORTANCE OF DELIVERING A SERVICE THAT IS CONSISTENTLY HIGH-QUALITY, FAST, AND RELIABLE. I BELIEVE THIS NEW PLATFORM CAN BECOME A REFERENCE POINT FOR THE INDUSTRY IF IT REMAINS UPDATED ON RELEVANT TOPICS—A “CONDICIO SINE QUA NON” FOR A TOOL OF THIS KIND—AND IF IT SUCCESSFULLY ADDRESSES THE NEEDS OF AN INCREASINGLY DEMANDING AUDIENCE.
How long has your company been using Intermodal Transport, and in what ways?
FOR OVER 15 YEARS, NOT DIRECTLY, BUT THROUGH A PARTNER STRUCTURED FOR THIS TYPE OF TRANSPORT.
Based on your direct experience, what is your opinion on the intermodal sector today?
GIVEN THE CURRENT GEOPOLITICAL CONTEXT, INTERMODALITY IS CERTAINLY A FASTER AND MORE RELIABLE OPTION TODAY.
What is your overall view on the future of transport in Europe, particularly for your company?
GREAT STRIDES HAVE BEEN MADE, BUT THERE IS STILL A LONG WAY TO GO. IN OTHER WORDS, THIS IS A SECTOR UNDERGOING RAPID TRANSFORMATION, AND PERHAPS THIS VERY SPEED IS BRINGING NEW CHALLENGES TO THE SURFACE. THIS MIGHT BE A NECESSARY GROWING PAIN—A SIGN OF PROGRESS THAT, HOPEFULLY, WILL BENEFIT THE ENTIRE COMMUNITY.
Thank you for your time and availability.